All-Inclusive Xel-Ha Park: Exclusive from Tulum

About this experience

Step into the enchanting realm of Xel-Há, where nature and leisure intertwine to create an unforgettable experience for all ages. At the heart of the park lies La Caleta, a renowned area where the freshwater from underground rivers mingles with the saltwater of the Caribbean Sea. Here, amidst the natural pools, a diverse array of marine species thrive, offering a captivating visual and sensory journey for all who visit.

Rooted in the rich history of the Mayan peoples who once inhabited the region, Xel-Há's name itself holds significance. Meaning "water inlet" or "place where the waters are born" in Mayan, it pays homage to the natural bay of La Caleta, where the convergence of underground rivers gives rise to life-giving waters.

Discover the wonders of Xel-Há, a sanctuary where the beauty of nature and the thrill of water activities come together in perfect harmony. Join us on a journey of exploration and wonder, as we delve into the mysteries of this magical corner of the world.

At a glance

• Duration: 9 hr–10 hr

Itinerary and highlights

Languages and tickets

• English — Guide
• Spanish — Guide
• Mobile Only

Tour operator

• Only Vacations & Tours

Meeting points and locations

Accessibility and practical details

• Not recommended for travelers with spinal injuries
• Not recommended for pregnant travelers
• Not recommended for travelers with poor cardiovascular health
• Suitable for all physical fitness levels
• Use biodegradable sunscreen and sunglasses.
• Wear comfortable clothes and shoes.
• Bring your swimsuit and extra clothes.
• *All children of 5 years old or over will pay the child price. Children's of 12 years or over will pay the adult price. *Children of 4 years old or below will travel for free sitting on lap *All infants are required to be registered in the booking, otherwise they will not have access to the transportation *Child prices are height dependent. Children over 4.6 feet (1.4 meters) pay the adult price *Children between 3.2 feet (1 meter) and 4.6 feet (1.4 meters) pay the child price *All children under 3.2 feet (1 meter) travel free provided they do not occupy a seat. You need to have ID to confirm the age of the child.
• If the traveler wants to bring an infant of 4 or less they have to informed the provider, otherwise the infant won't have access to the transportation
• Infants and kids are required to show ID
• The boarding pass tour operator sends you a blank one and it is mandatory to print it. Remember that the white one is the correct one, not the green viator purchase receipt.
• Do not forget your personal belongings on the bus, we are not responsible for lost or forgotten items.
• No olvide sus objetos personales en el autobus, no nos hacemos reponsables por objetor perdidos u olvidados
• If you reserve even if it is early or late, this reservation is subject to availability, you will be notified as soon as you reserve if we still have spaces, this tour is in high demand and most of the time our capacity is full
• We need the ID Screenshoot of the cardholder. Cardholder must to be the lead traveller name and is mandatory that person assist in the park, if we do not have everything we need we can not provide your official boarding pass
• We are not responsibles if you forgot your personal belogings in the bus or park, make sure you do not forget any item when you get off the bus

Cancellation policy

For a full refund, cancel at least 24 hours before the scheduled departure time.