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Privacy Policy

How Tourism Tulum collects, uses, and protects information connected with this website.

Effective date: June 1, 2026

Tourism Tulum is operated by The Travel Spark Company LLC. Throughout this Privacy Policy, “Tourism Tulum,” “we,” “us,” and “our” refer to The Travel Spark Company LLC and this website.

Travel basics

Simple ways to get around Tulum

If you need a straightforward transfer after landing, start with practical transport options that can take the guesswork out of arrival and departure.

Information We Collect

We may collect information you choose to provide, such as your name, email address, message details, newsletter signup information, and any other information submitted through forms or email links on this website.

We may also collect basic technical information automatically, such as browser type, device information, referring pages, pages visited, approximate location derived from an IP address, and interactions with the website.

Please do not send passwords, payment-card details, identity documents, health records, or other sensitive information through general contact links.

How We Use Information

We may use information to:

  • Operate, maintain, and protect the website
  • Respond to inquiries and correction reports
  • Send updates that a reader requested
  • Understand which guides are useful
  • Measure website performance
  • Detect spam, misuse, and security threats
  • Improve content, navigation, and reader experience
  • Comply with legal obligations

We do not use contact information to provide hotel, tour, or transportation booking support. Those requests should be sent to the provider shown on the booking confirmation.

Newsletter and Email

If you subscribe to a Tourism Tulum newsletter, we may use an email-service provider to store the signup information and send requested messages. Marketing emails should include an unsubscribe link. You may unsubscribe at any time.

Operational messages related to a direct inquiry may still be sent when necessary to answer that inquiry.

Affiliate Links and Third-Party Bookings

Some pages include affiliate links to travel partners, booking platforms, hotels, or tour operators. If you click a link or make a booking, Tourism Tulum may earn a commission at no extra cost to you.

The third-party website may collect information under its own privacy policy. Tourism Tulum does not control the provider’s checkout, account, payment, cancellation, or reservation systems. Review the provider’s privacy terms before submitting personal information.

Analytics and Website Performance

We may use analytics and performance services to understand traffic, diagnose technical problems, and improve the website. These tools may process information such as page visits, approximate location, device type, referral source, and interactions.

Analytics reports are generally used in aggregate. Browser settings and privacy tools may allow you to limit certain cookies or tracking technologies.

Cookies and Similar Technologies

This website may use cookies and similar technologies for:

  • Essential site functions
  • Analytics and performance measurement
  • Affiliate attribution
  • Spam and fraud prevention
  • Security
  • Embedded third-party content
  • Remembering limited reader preferences

You can adjust cookie settings in your browser. Blocking some cookies may affect website features or third-party booking links.

Google reCAPTCHA

This site may use Google reCAPTCHA to help prevent spam and abuse. Use of reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

Sharing Information

We do not sell personal information.

We may share limited information with service providers that help us host, secure, analyze, email, or operate the website. We may also disclose information when reasonably necessary to comply with law, respond to valid legal process, protect rights and security, investigate abuse, or complete a transaction requested by you.

Service providers process information under their own contractual and legal responsibilities.

Data Retention

We keep information only as long as reasonably needed for the purposes described in this policy, unless a longer period is required or permitted by law. Retention periods vary according to the type of information, operational need, security requirements, and legal obligations.

Airport transport

Get from TQO to Tulum without the hassle

A direct airport transfer can save time when you want an easy ride to downtown, the hotel zone, or Jaguar Park.

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Your Choices

You may unsubscribe from marketing emails using the link in the message. You may also contact us to request access, correction, or deletion of information you have provided, subject to legal, security, and operational limits.

Browser controls may allow you to delete or block cookies. Third-party services and booking platforms must be contacted directly about information they control.

Children’s Privacy

Tourism Tulum is a general travel-information website and is not directed to young children. We do not knowingly ask children to submit personal information. A parent or guardian who believes a child provided personal information may contact us.

Security

We use reasonable administrative and technical measures intended to protect the website and the information it processes. No online service can guarantee absolute security. Avoid sending sensitive information through ordinary email or general website forms.

Changes to This Policy

We may update this Privacy Policy when website practices, service providers, or legal requirements change. The effective date at the top of the page indicates the published version.

Contact

For privacy questions or requests, email [[email protected]](mailto:[email protected]).

Plan your day

Build a simple Tulum plan

Start with transport, then add a short ruins visit or a longer combo day if you want more time out on the road.

Before you book

Pick the Tulum option that fits your timing

Short transfers, ruins visits, and longer day tours each suit a different trip style, so it helps to match the outing to your schedule first.

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★ 4.9 (279 reviews)

Tulum Instagram Photo Experience

Free Cancellation

Discover the most Instagrammable spots in Tulum carefully selected for this unique experience. Elevate your Instagr...

from$119View tour
Private Transportation to/from Tulum Airport (TQO)Private Transportation to/from Tulum Airport (TQO)Get there comfortably