About this experience
For those who love the sea and culture, this is the perfect tour! The best of both worlds in one day. Enjoy unlimited snorkelling, food and drinks at the natural wonder of Xel-Há Park and a free guided tour of the Tulum Ruins.
At a glance
- Duration: 12 hr
Plan your experience
Time on the tour12 hr
Getting therePickup offeredSee pickup details
Guide languagesEnglish (live guide), Spanish (live guide)
Set aside 12 hr for the experience itself, with additional time to reach your meeting or pickup point.
Before you go
- Suitable for all physical fitness levels
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
Local guides to help you plan
Xel-Ha Park From Tulum Guide
Just 75 minutes from Tulum, Xel-Há can be effortless or chaotic—discover the timing, tickets, and packing tips that change everything.
Jaguar National Park Tulum Guide
Our Jaguar National Park Tulum guide reveals the gate tricks, beach rules, and one decision at entry that can make or break your day.
Xcaret Park From Tulum Guide
Plan a full-day trip to Xcaret Park from Tulum with practical guidance on driving, transfers, parking, tickets, lockers, accessibility, sargassum, and the return journey.
What is included
- Use of the snorkel equipment with a free tube.
- Bottled water
- Buffet lunch, unlimited drinks and national open bar.
- Access to Tulum archeological site. (2 h approximately at archaeological area)
- Rest areas, hammocks and lounge chairs.
- Roundtrip transportation on a comfortable bus.
- Aquatic activities and tours of gardens and paths.
- Lockers, changing rooms, toilets, showers and towel.
- Certified bilingual guide.
Not included
- Souvenir (available to purchase)
- Photo pass package (Available to purchase)
- Optional activities. These are educational activities of interaction with wild life, Sea Trek, Snuba
Itinerary and highlights
Pick-up included in your purchase will start at 6:45 am (depends on the location of your accommodation)
Your are going to arrive at Xel-há between 8:00 and 9:30 am (all depends on your hotel location) At Xel-Há you can enjoy a refreshing swim in the crystal-clear waters of the river, snorkel or delight in the many different restaurants in the park.
Time to go to Tulum arriving at 14:30. This opportunity will be guide by an expert. He would let you know from the begging to the end of the history of Tulum.
Take as many pictures as you want in one of the main pyramids.
You will leave Tulum around 4:30 pm to return to Xel-Há arriving at 5:00 pm.
It is time to catch the bus that will take you to your hotel or meeting point.
Meeting and pickup information
- - To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance. Phone: +52 998 881 9833 - Pickups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pickup time will vary depending on the location of your hotel. - If your accommodation is not a hotel, you will need to provide your full address including street name, street number, house number, state, postcode and city. This will enable us to provide you with the nearest pick-up point. We can pick you up at your hotel or at the nearest available point on our routes. - Please let us know if you do not require transport and wish to travel to the park by your means. Please note that transport services that are not used will not be refunded. - We cannot guarantee to collect you from a hotel where you are not a guest. Some hotels have a policy of not allowing visitors onto the premises. - You must present your printed or digital voucher with the QR codes, and your official ID to the guide for boarding the bus and to obtain a bracelet for entering into the park. - You must arrive 15 minutes early at your assigned location. - The guides will wear red T-shirts with the Xcaret logo on the back for easy identification. - The guides will call out the name of the tour. - Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.
Languages and tickets
- English — Guide
- Spanish — Guide
- Mobile Only
Tour operator
- Grupo Xcaret
Meeting points and locations
Accessibility and practical details
- Wheelchair accessible
- Infants and small children can ride in a pram or stroller
- Public transportation options are available nearby
- Transportation options are wheelchair accessible
- Suitable for all physical fitness levels
- Children's prices are based on height. Children over 1.4 metres (4.6 feet) pay the adult fare. Children between 3.2 feet (1 metre) and 4.6 feet (1.4 metres) pay the children's fare. All children under 3.2 feet (1 metre) travel free provided they do not occupy a seat.
- Children from 0 to 4 years are free. From 5 to 11 years pay the child price. 12 years and over, pay the adult rate.
- Important: Children must be accompanied by an adult all the time.
- It is recommended that you bring comfortable lightweight clothing, walking shoes or sneakers, biodegradable sunblock, a swimsuit and towel, and an extra change of clothing.
- The Voucher schedule is informative.
- Tours and days of operation are subject to availability and changes.
- The pickup operates from different hotels in Cancun, Playa del Carmen and the Riviera Maya so the pickup time will vary depending on the location of your hotel. We will pick you up at your hotel or at the nearest point available in our routes.
- We accept changes to visit dates (valid in current year and subject to seasonal tariff changes)
- Interactive map of Xel-Há available at https://maps.xcaret.com/xh/es
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
- Some activities are not suitable for pregnant women.
- If you have a heart condition, fear of heights, a recent surgery, back pain, or get dizzy easily, certain activities are not recommended.
Cancellation policy
For a full refund, cancel at least 24 hours before the scheduled departure time.
Questions about this experience
How long is this experience?
The supplier lists a duration of 12 hr.
What are the pickup arrangements?
- To confirm your exact pick-up time and meeting point, please contact us at least 24 hours before your visit. From Monday to Friday, you may reach us through your reservation messages or by phone. On Saturdays and Sundays, our team is available by phone only to ensure a faster response and better assistance.
Phone: +52 998 881 9833
- Pickups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pickup time will vary depending on the location of your hotel.
- If your accommodation is not a hotel, you will need to provide your full address including street name, street number, house number, state, postcode and city. This will enable us to provide you with the nearest pick-up point. We can pick you up at your hotel or at the nearest available point on our routes.
- Please let us know if you do not require transport and wish to travel to the park by your means. Please note that transport services that are not used will not be refunded.
- We cannot guarantee to collect you from a hotel where you are not a guest. Some hotels have a policy of not allowing visitors onto the premises.
- You must present your printed or digital voucher with the QR codes, and your official ID to the guide for boarding the bus and to obtain a bracelet for entering into the park.
- You must arrive 15 minutes early at your assigned location.
- The guides will wear red T-shirts with the Xcaret logo on the back for easy identification.
- The guides will call out the name of the tour.
- Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.
Phone: +52 998 881 9833
- Pickups are made from various hotels in Cancun, Playa del Carmen and the Riviera Maya, so the pickup time will vary depending on the location of your hotel.
- If your accommodation is not a hotel, you will need to provide your full address including street name, street number, house number, state, postcode and city. This will enable us to provide you with the nearest pick-up point. We can pick you up at your hotel or at the nearest available point on our routes.
- Please let us know if you do not require transport and wish to travel to the park by your means. Please note that transport services that are not used will not be refunded.
- We cannot guarantee to collect you from a hotel where you are not a guest. Some hotels have a policy of not allowing visitors onto the premises.
- You must present your printed or digital voucher with the QR codes, and your official ID to the guide for boarding the bus and to obtain a bracelet for entering into the park.
- You must arrive 15 minutes early at your assigned location.
- The guides will wear red T-shirts with the Xcaret logo on the back for easy identification.
- The guides will call out the name of the tour.
- Transportation is not private, so you will be sharing the bus with other visitors to Grupo Xcaret.
Which guide languages are listed?
English (live guide), Spanish (live guide).
What ticket format is listed?
Mobile ticket.
What ticket age bands are listed?
Child tickets: age 5–11; Adult tickets: age 12+. Check the practical details for participation requirements.
What accessibility information is provided?
Wheelchair accessible
Infants and small children can ride in a pram or stroller
Transportation options are wheelchair accessible
Infants and small children can ride in a pram or stroller
Transportation options are wheelchair accessible
What is the cancellation policy?
For a full refund, cancel at least 24 hours before the scheduled departure time.
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